About NANCENT
Find out more about Nancent
Driven by R&D,
powered by expertise
Heal the planet,
one home at a time
Factory Tour
Products
Get your ultimate
cold therapy solution
Elevate your spa experience
to new heights
Elevate your pool experience
Experience the future
of home comfort
The smart, efficient way
to heat your water
Services
Complete service
from start to finish
Fast, regional support
Tailored solutions
for specific needs
Quick answers
to common questions
June 24, 2025
Have you ever encountered this dilemma: despite choosing high-quality heat pumps, customers report poor energy-saving performance and even unsatisfactory comfort levels? Frequently, the root of the problem lies in neglecting critical details during the installation process. These "hidden killers" not only erode profits but also damage your reputation. Today, Nancent Heat Pump Manufacturer will thoroughly analyze common issues in pre-installation and post-installation processes and provide professional solutions to help you deliver 100% satisfactory energy-efficient heating projects.
I. Common Issues and Solutions in the Pre-Installation Planning Stage
Issue 1: Rough Load Calculations and Inaccurate Sizing (The Sizing Trap)
General Phenomenon: Relying solely on experience or estimating thermal loads based on the building area, leading to oversized equipment (frequent on/off cycling, high energy consumption, poor dehumidification) or undersized equipment (inability to meet demand on cold days, excessive reliance on auxiliary heat sources).
✔️Solution:
1.Enforce Professional Load Calculations: Strictly adhere to industry standards and consider factors such as building envelope characteristics (insulation, airtightness, windows/doors), orientation, local climate data, and indoor design temperatures.
2. Utilize Professional Software: Use load calculation software to improve accuracy and efficiency.
3. Consider Future Changes: Communicate with the client about potential future expansions or renovations.
Nancent Support: We provide sizing tools and technical consultations to help you precisely match project requirements.
Issue 2: Insufficient On-Site Inspections and Overlooked Environmental Factors (Site Assessment Oversights)
General Phenomenon: Inadequate assessment of on-site installation conditions, leading to installation difficulties or reduced system performance later on.
Outdoor Unit: Power capacity and location, installation space (ventilation, sunlight, snow, noise impact), condensate drainage, and pipe routing.
Indoor Unit/Terminal: Installation space, water pipe paths, ceiling height, load-bearing capacity, and system compatibility.
✔️ Solutions:
1.Comprehensive Site Assessment Checklist: Develop standardized inspection procedures and checklists.
2.Effective Communication: Coordinate with the client, architect, and electrician in advance to clarify requirements and constraints.
3.Reserve and Plan: Ensure that power supply, drainage, and piping pathways are properly planned and reserved.
Nancent Support: We provide pre-installation technical guidance and on-site inspection checklists to help you address these challenges effectively.
II. Common Issues and Solutions During the Installation Process
Issue 1: Improper Outdoor Unit Installation, Affecting Heat Exchange and Lifespan
General Phenomenon: Improper Outdoor Unit Installation, Affecting Heat Exchange and Lifespan
Poor Ventilation: The outdoor unit is too close to walls or other obstructions, causing short-circuiting of return air and reduced heat exchange efficiency.
Unstable/Uneven Base: Leading to vibration and noise, even damaging the compressor.
Improper Condensate Treatment: Freezing and blockage in winter, water accumulation and mosquito breeding in summer.
Ignoring Snow or Fallen Leaves: Affecting winter operation.
✔️ Solution:
1. Follow manufacturer spacing guidelines: Ensure proper ventilation space around the unit as per the equipment manual.
2. Stable, level installation base: Use concrete platforms or dedicated brackets to ensure level installation and reduce vibration.
3. Clear condensate drainage: Set drainage slopes and use heating tape for cold climates.
4. Proper height and protection: In snowy areas, raise the outdoor unit appropriately and regularly clean surrounding areas.
Issue 2: Defects in Hydraulic System Design and Installation
General Phenomenon: Excessive or sharp elbows, insufficient insulation, and improper placement of supply and return water outlets.
✔️ Solution:
1. Strict Sealing: Use mastitis or professional sealing tape at all joints and connections to prevent leaks and improve system stability.
2. Precise Design (Manual D): Accurately calculate pipe sizes based on water flow and system pressure to avoid using oversized or undersized pipes, ensuring efficient
hydraulic system operation.
3. Optimized Layout: Minimize the number of elbows and pipe length, using smooth transition fittings to reduce water flow resistance and enhance system efficiency.
4. Adequate Insulation: Ensure pipes in non-AC areas and hot water pipes are insulated according to standards to prevent heat loss and reduce energy waste.
5. Proper Water Flow Organization: Correctly place supply and return water outlets to ensure even water flow, avoid dead spots, and prevent flow short circuits, improving
overall system efficiency.
Issue 3: Electrical Connections and Control System Commissioning Issues
General Phenomenon:
Insufficient wire gauge or incorrect wiring.
Improper thermostat placement or incorrect selection.
Incorrect installation or lack of calibration of sensors.
System parameters not optimized based on actual conditions.
✔️ Solution:
1. Follow Electrical Standards: Ensure power, grounding, and control wiring comply with safety and equipment requirements.
2. Thermostat Optimization: Install thermostats in representative positions, away from direct sunlight or drafts. Choose smart thermostats that are compatible with
the system.
3. Sensor Checks: Ensure that all temperature and pressure sensors are correctly installed and providing accurate feedback.
4. Comprehensive Commissioning: After installation, perform system commissioning to check operating parameters (current, voltage, temperature, pressure, etc.).
Adjust and optimize settings based on manufacturer data.
Conclusion
Professional installation is the cornerstone of achieving maximum energy efficiency and ensuring long-term stable operation of heat pump systems. As your trusted partner,
Nancent not only provides high-quality heat pump products but also commits to empowering our customers through comprehensive technical support, detailed installation
guidelines, and professional training. Together, we can turn every project into a benchmark for energy efficiency and comfort.
Choosing Nancent means selecting reliable products, professional support, and a shared vision for a successful future. Let's work together to deliver exceptional heating solutions to the market!
Latest News
Nancent Eco-energy Solution Co., Ltd.
Tel.: +86 760 2250 5095
Phone: +86 190 0200 0096
E-mail: info@nancent.com
Add.: No. 2, Shengkai Road, Huangpu Town, Zhongshan, Guangdong, P.R. China